Frequently Asked Questions

01

What is MineVention?

MineVention celebrates the game Minecraft through scheduled activities such as Build Battles, Educational Talks on Minecraft, Tournaments, Q&A Sessions, Arts and Crafts, a Costume Contest and On-Stage Challenges. The event also features popular YouTubers who will be available for FREE Meet and Greet opportunities as well as many other fun activities designed for Minecraft fans of all ages!

02

Are there sessions like the UK MineVention?

No. Tickets admit guests for the entire day.

03

What ages do MineVention cater to?

We cater to Minecraft fans of all ages! There is entertainment available for the very young and also for the older children in the family as well. Please note that the content of events can vary depending on location and available space, so if you have any queries please contact our MineVention team directly!

04

Can I buy merchandise?

Absolutely! We will have official Minecraft merchandise available (where possible) as well as our own MineVention branded items in the Merchandise Zone.

05

I am a caretaker, do I still need a ticket?

As this is an event primarily aimed at children, all parents, guardians, and caretakers will require a paid for ticket to enter.

06

My child has special requirements. Is there anyone I can speak to prior to purchasing a ticket?

Yes, we are always happy to help. Please contact us directly and we will endeavor to assist as best we can.

07

Is my ticket for one or both days of MineVention?

Tickets purchased are good for one day of the event, as specified at the time of checkout and on your ticket/confirmation.

08

Can I exit the venue and re-enter the same day?

Yes of course. As long as you are in possession of a valid wristband then you can come and go during event hours as you please. Wrist bands are given when presenting your tickets at the venue. Please note that children cannot be left unattended in the venue at any time.

09

Will there be food or refreshments?

Yes, concessions will be available for purchase (food, drinks, snacks, etc.). Generally, catering is provided by the venue and we cannot accept dietary requirements or take responsibility for food supplied by the venues.

10

Are we guaranteed to meet creators/YouTubers at the event?

We cannot guarantee that everyone will get to meet the YouTubers. There are set Meet and Greet times for each YouTuber during the event, however, they can also be scheduled for activities in various zones throughout the day. In an effort to contain queues and ensure that people are not left waiting unnecessarily queues can be closed before the scheduled Meet and Greets times finish. There will be detailed schedules provided to you at the ticketing desk, we encourage attendees to take note of the Meet and Greet times and exercise judgement to ensure that you are not disappointed.

11

Is there a fast-track queue system?

No. This is something we have done in the past and experience in running these events has taught us that it does not work effectively.

12

Can my child attend unsupervised?

Unfortunately not. All children aged 14 and under must be supervised at all times to ensure their safety and they cannot enter the premises without a parent or guardian over the age of 18.

13

I am bringing my child, do I still need a ticket?

Yes, entry to the event is permitted only when in possession of a valid ticket.

14

My child is only 2, do they need a ticket?

No, children aged three and under do not require a ticket. Simply come to the venue and we will let them in.

15

What does the event offer, content-wise?

• Our famous Build Battle zone
• Minecraft Tournaments
• Panel Talks with Minecraft Creators
• Meet & Greet with Creators
• On stage fun and games
• Arts & Craft Section
• Official Minecraft Merch Zone

We try to offer a consistent range of activities at all events we hold, however please check the individual pages for a confirmed list of activities at that particular event.

16

I purchased tickets but am unable to attend. Can I get a refund?

Unfortunately not. Please check the chosen date and session time before committing to buy as once purchased, tickets are non-refundable and non-transferable. We reserve the right not to offer to change tickets to alternative sessions.
**COVID-19**
The team at MineVention will always run events in guidance with government outlines.

17

How can I keep up to date with MineVention events?

To be one of the first to hear about MineVention dates, news and information, subscribe to our emailed newsletter. Please be assured that your personal information is very important to us. It will only be used for the purpose of keeping you informed about MineVention updates. Your details will never be passed to a third party and you may unsubscribe at any time. You may also follow us on FacebookTwitter and Instagram for regular updates.